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Healthcare Operations Analyst
Salem, OR
Job Description
Location Site: Salem Hospital Main CampusDepartment: SHMG AdministrationPosition Type: Full Time (Exempt)Start Time: 8:00am Salem Health OverviewPioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.We invite you to learn more about our wonderful community: There's something about Salem, Oregon!Your Role With Us:Healthcare Operations Analyst-The Salem Health Medical Group (SHMG) Healthcare Operations Analyst supports the medical group's data-driven decision-making processes, analyzes healthcare data to identify opportunities for improvement, and provides primary operations analytics support for SHMG projects and stakeholders. This position will work closely with the SHMG administrative leadership team to support strategic projects, develop and report key performance metrics, and provide valuable operations insights to support decision making and optimize practice operations.The SHMG Healthcare Operations analyst can expect to be a key member of strategic projects, identify outliers in datasets, perform predictive modeling and "what-if?" analyses to support new practice development and/or practice optimization work, present operations data and trends to leadership, and help to develop methods to track and measure progress on key initiatives.Primary Functions:1. Operational Oversight- * Data Analysis: Utilize data analytics and metrics to evaluate the effectiveness of current processes and make data-driven recommendations for improvement. * Performance Metrics: Develop and maintain key performance indicators (KPIs) and dashboards to track and monitor the performance of various departments and initiatives within the medical group. Report to leadership. * Predictive Modeling: Develop predictive models and forecasting methodologies to anticipate operations trends, patient outcomes and resource utilization. * Root Cause Analysis: Conduct root cause analysis to identify the underlying factors contributing to performance gaps or quality issues and recommend actionable insights for improvement. * Data Governance: Ensure data integrity, accuracy and compliance with regulatory requirements, privacy standards and best practices in data management. * Training and Education: Provide training and education to staff members on data analysis techniques, tools and best practices to enhance data literacy and analytical capabilities across the organization. * Continuous Learning: Stay abreast of emerging trends, technologies and methodologies in healthcare analytics and apply knowledge to enhance analytical capabilities and drive innovation. 2. Collaboration and Partnership-Engages with internal and external colleagues, providers, and other stakeholders throughout SHMG and Salem Health, contributing to planning, problem solving and system improvement efforts. Provides support for the departments, and works upstream and downstream to collaborate on improving the health and well-being of the people and communities we serve. 3. Risk Management- Ensures legal and regulatory compliance across all related patient care delivery practices through clear standards, support and enforcement. Partner with other leaders across the care continuum to foster a shared vision of optimal patient outcomes while maintaining compliance with local, state, & federal statutes. Proactively identify potential risks and develop mitigation strategies to ensure successful project delivery. Total Rewards Offerings:Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.Relocation assistance available for qualified positionsFull comprehensive medical, dental, and vision plansBasic and voluntary life insuranceShort and long-term disabilityLive Well Wellness ProgramEmployee Assistance Program (EAP)401(K) retirement plan with employer contributions.Generous paid time off (PTO) accrual and holiday payOnsite fitness center with 24/7 badge accessEducation assistance programPublic service loan forgiveness (PSLF) eligible employerhttps://studentaid.gov/Food and drink discounts in the cafeteria.Impressive discounts offered by Nike, Adidas, Carhartt and others.Background/Expertise:Experience:Minimum of 5 years experience in operations, financial planning and analysis, data analytics, or business intelligence within a healthcare setting requiredExperience in Lean project management and strategic planning preferredEducation:Bachelor's degree required. Degree focus in Healthcare Management, Healthcare Informatics, Data Science, Statistics, Accounting, Finance, Economics or related field preferred.Special knowledge, skills, & abilities:Experience with healthcare databases and analytics platforms (e.g., Epic, Cerner, Tableau, Power BI)Strong analytical skills with the ability to interpret complex data sets and generate actionable insightsStrong relationship building and problem solving skills required.Strong communication and interpersonal skills to be effective in working with all levels of employees, leaders, and providers.Strong process improvement and organizational skills with the ability to track and manage multiple projects and priorities.Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
5+ years
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